Privacy statement
Here you will find the privacy statement of Burcht ter Cleeff.
This statement explains how your personal data is collected and processed: where it is stored, for which purposes, and what rights you have. The statement is updated periodically, for example when laws change.
Questions? Feel free to get in touch via penningmeester@burchttercleeff.nl. Last update: March 2025.
Data we collect
1.1 — Newsletter
Burcht ter Cleeff sends newsletters by email — both informational and with current news about the playground. Your first name, surname and email address are collected via the sign-up form on the website. You can also sign up in person or in writing.
1.2 — Membership & contact
When you sign up as a member, your name, email address, address and possibly IBAN bank account number are collected. This can be done via the website or via a paper form with the caretaker. When you contact us by email, the data you send (such as name and email address) is stored on our mail server.
Purpose & retention
The Burcht ter Cleeff website does not collect tracking or analytics cookies to measure website visits.
Data you provide when signing up is kept for as long as needed to run the activities — and never longer than legally required. Your name, email address, address and any IBAN are stored in Supabase as long as you are an active member. On cancellation your data is deleted.
Your email address and name are also stored in our newsletter system (MailerLite) indefinitely. You can unsubscribe at any time via the link at the bottom of every newsletter, or by emailing penningmeester@burchttercleeff.nl. Email messages via our mail server are kept for a maximum of two years.
Recipients & processors
We work with a number of external providers who process your data on our behalf. We have a data processing agreement with all of these parties. Your data is never sold to third parties.
Supabase
Member administration, accounts and bookings (EU servers).
Vercel
Hosting of the website (EU servers).
Mollie
Processing of iDEAL payments and direct debit.
MailerLite
Sending newsletters (EU servers).
Noupe
Chatbot Cleeffie for frequently asked questions.
Your rights
Under the General Data Protection Regulation (GDPR) you have the following rights. You can exercise all of these via penningmeester@burchttercleeff.nl, including a copy of your ID with the photo, document number and BSN made unreadable. We aim to respond within one week.
Right of access
You may always request which data we hold about you.
Right to rectification
Is your data incorrect or changed? Let us know and we will update it.
Right to data portability
You can request your data in a transferable format, for example when switching to another service.
Right to erasure
You can ask to have your data completely removed from our systems.
Right to object
Do you not want us to use your data? You can object to this.
Right to complain
Do you feel we are not handling your data correctly? You can file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl
Security
No physical copies are made of your personal data. Data is managed solely in the systems mentioned above, all of which are password protected. The number of devices with access to your data is kept to the strict minimum.
The website is secured with an SSL certificate: your connection is encrypted and recognisable by the padlock in your browser address bar.
Burcht ter Cleeff processes personal data on the basis of a legitimate interest — to offer services and activities by email. The data requested is always the minimum necessary. For example, your email address is required to send the newsletter. Burcht ter Cleeff reserves the right to share data when legally required or to protect the rights or safety of the organisation, while respecting your privacy interests.